Online Courses: FAQ

How do I pay for a course?

You are welcome to pay online for immediate access to the material and quizzes. All payments are secure through stripe gateway. You are welcome to pay online for immediate access to the material and quizzes. All payments are secure through stripe gateway and an encrypted secured site.

Can I enroll over the phone?

Over the website is best. We can register you over the phone, but we will just be going through the website to do so. Please feel free to call with questions or for help and assistance.  859-288-0084 10a to 3p EST

We are available by phone Monday through Friday 10a-3p each day.

Do I have a time limit in which to complete the courses?

No. That’s the beauty of home study. You can do it at your own pace.

Do I have a time limit in which to complete a test?

No, there is no time limit.

What happens if I miss too many questions? Am I allowed to test again?

Certainly. You are able to take the test over again up to three times at no charge.

What is a passing score?

70 percent is a passing score.

How soon after I take my test can I expect to receive my certificate and score from you?

Your test score and certificate are available to you for download and printing  immediately.

How soon after I take a test can I expect to get my certificate?

Immediately. Once you submit your test your score and certificate will be available to you.

Who sees how I scored on the tests?

Only the school knows your test scores. State boards and the National just want to know if you were issued a certificate.

Can I get a certificate mailed to me if I need an original?

Yes. Just ask…  We will be happy to mail it out to you.

Do you have the 2 hours Standard V, Roles and Boundaries required by the National?

Yes, it can be found in any of the following courses:

Add Link here

Are you state approved?

We are approved in most states. It is your responsibility to make sure that the state does approve the courses listed. We provided a list of states and their requirements for your assistants. We try to stay current with the laws, although we recommend keeping up to date on the requirements of your state.

Follow the link below to see the requirements and contact information for your state:

State CE Requirements

If you want to check  our NCBTMB approval, feel free to visit their site:

NCBTMB

Our Approval Number is 450610-08

How does it work?

If material is All online:

  1. Order the Material.
  2. While ordering you must fill in a username and password. This allows access to your online courses.
  3. You will be able to download it immediately.
  4. You will also receive an email confirming your order and course materials.
  5. Go to the online classroom page : https://fullcirclemassageschool.com/course-profile/
  6. Enter your Username and Password
  7. Your link for downloading will be available along with course quiz.
  8. Click on link. Download will be automatic.
  9. Read Materials.
  10. Enter in your information as requested.
  11. Start test.
  12. Finish test.
  13. Fill out Feedback to evaluate the course taken.
  14. See test results and download certificate for printing. An email with a link to your certificate will also be sent to you for downloading or printing.
  15. You are done.

If Material is being delivered by Amazon, Inc (kindle or actual book):

 

  1. Order the Material making sure to have the correct delivery address for the book or kindle email address for the electronic version. Delivery for paper book is normally 2-4 days. Delivery to kindle devices is normally within 24 hours. To download a Kindle reading app for your device, please click here.
  2. While ordering you must fill in a username and password. This allows access to the course materials.
  3. You will be able to download the workbook that include description, directions and access test and question bank.
  4. You will also receive an email confirming your order and courses.
  5. Go to the Online Classroom page.  https://fullcirclemassageschool.com/course-profile/
  6. Enter your Username and Password
  7. Your link for downloading  and course test will be available.
  8. Click on link. Download will be automatic.
  9. Read downloaded materials Materials and the book (either paper or electronic).
  10. Enter in your information as requested.
  11. Start test.
  12. Finish test.
  13. Fill out feedback to evaluate the course taken.
  14. See test results and download certificate for printing. An email with a link to your certificate will also be sent to you for downloading or printing.
  15. You are done.

What is your return policy?

Return Policy for Online Seminars:
We will gladly give a refund within 30 days of your purchase and you have not taken the online test or received a certificate. Once you have taken the online test or received the certificate, no refunds will be issued. All materials ordered that are not distributed directly from Full Circle Massage & Education Centre, LLC will be delivered through Amazon, Inc as a gift item.

To view Amazon’s return policy on books please visit their site by clicking here.

To see Amazon’s Gift Return Policy, please visit their site by clicking here.

To view Amazon’s return policy for Kindle items, please visit their site by clicking here.

I forgot my password for my account. How do I retrieve it so I can download my purchased materials?

No problem. Just follow the instructions below and you will be able to have your password emailed to you.

Directions:

  1. Go to online classroom page.
  2. Look for sign in. Click it.
  3. It will prompt you to sign in. Under the prompt it will ask  if you forgot your password.
  4. Click on that link and follow directions from there.

When I place my information and password to take the test and hit submit, it clears what I entered and starts back at the beginning. What is wrong?

This has been found to happen when there is high security on the computer. Allowing the site www.fullcirclemassageschool.com to have access to cookies will allow you to continue and complete the test normally.

Have additional questions?

Call 859-475-0023 10a to 3p EST

or email

info@fullcirclemassage.us